Retrieve Refund Order Details
Checks the refund status after submitting the refund request.
API URL
UAT : https://uat.test2pay.com/sgs/api/acquire2/refund/getOrder
Production : https://api.payby.com/sgs/api/acquire2/refund/getOrder
Request
Http Header
Attributes
Content-Language String
- The language in which the response message will be used, currently only English is supported.
- Example value: en
- Maximum length:
10
Content-Type String Required
- The media type. Required for operations with a request body. The value is
application/<format>
, whereformat
isjson
. - Example value: application/json
- The media type. Required for operations with a request body. The value is
sign String Required
Requests should be signed using private-key cryptography. This allows the payment gateway to verify that an incoming request is really from your application.
Partner-Id String Required
- The merchant id of your account.
- Example value: 200001200101
- Maximum length:
12
Http Body
requestTime Timestamp Required
If the request time is more than 15 minutes away from the current time, the request will be rejected. This parameter is used to prevent repeated requests for orders that should have been cancelled due to timeouts.
Example value: 1581493898000
bizContent Object
Note: You can use either
refundMerchantOrderNo
ororderNo
to specify an order. But you can't use the two parameters at the same time.
refundMerchantOrderNo String Required
The merchant's reference number of the request. Used to track every request.
Example value: M965739182419
Maximum length:
64
orderNo String Required
The PayBy's unique identify number of the order.
Example value: 131658300517875854
Maximum length:
32
Request Sample
// Http Header
{
"Content-Language": "en",
"Content-Type": "application/json",
"sign": "C7WdDZhiHV9tt3AYM4zS4jgTr58XmgpNy7ZzGfbAYADGW0XkSw3rNcqkZJWHQcN6yBW+LBTwuGhZhrOUCg/+79hTnhff266avYAiBZ+T+B6kx6FgYu7S9PSGaE9RxksK8mjgPnbwXmWkC541pj/AQac6x2nxj9EPcjl8iprYvu3bhdZTcLCJjCBK1g9bZ426M/JICKId65Bk5OtS9zKa7n+jn+fqZiT60acMOOHM3N8g1Kyzt4bqDdvVe0hPRXGDwCrPZO8WO62NLqejLwNxwPCbFnlbLMtiZyewX72w2Pt0xw/1y6Eh8Or1sIhgy+z4g6c5sUx0SMAPWxpq91oO3g==",
"Partner-Id": "200000000888"
}
// Http Body
{
"requestTime": 1581406091642,
"bizContent": {
"refundMerchantOrderNo": "M818494241569"
}
}
Response
Http Header
sign String Required
When PayBy sends response, PayBy will use its own private key to sign the message, and the merchant uses PayBy 's public key to verify the signature. If the verification is passed, it proves that the response was sent by PayBy and not faked by others.
Http Body
head
Attributes
applyStatus Enum Required
The result of the request. The possible values are:
SUCCESS
- Application successful.FAIL
- Application failed. Check thecode
andmsg
for exact reason.ERROR
- Application error. The signature verification failed. Please check whether the private key used for the signature and the public key uploaded on the PayBy portal are one key pair.
code String Required
- Response Codes.
- Maximum length:
10
- Example value: 0
msg String
- Description of this code.
- Maximum length:
200
traceCode String
Internal code for locating the error.
body
Notice
Body is returned only when applystatus
= success
, and code
= 0
.
If applystatus
= error
or failed
; or applystatus
= success
, code
!=0
, that indicates an error. Please check errors and try again.
refundOrder Object
Attributes
refundMerchantOrderNo String Required
- The merchant's reference number of the request. Used to track every request.
- Example value: 1581493898000
- Maximum length:
64
orderNo String Required
- The PayBy's unique identification number of the refund order.
- Example value: M965739182419
- Maximum length:
64
originMerchantOrderNo String Required
- The merchant order number of the payment order, which the merchant needs to refund.
- Example value: M965739182419
- Maximum length:
64
status String Required
The status of the refund order. The possible values are:
CREATED
. PayBy's server accepts the refund request.REFUNDED_SETTLED
. Refund amount have been deducted from the merchant's account.SUCCESS
. If payment method is balance, the refund has reached the payer's payment account. If payment method is bank card, the bank has started processing this refund and the fund will take some time to reach the payer's bank account.FAILURE
. Refund order failed
amount Money Required
The amount to refund.
feeRefunded Money
In this refund, the transaction fee PayBy needs to refund.
sharingInfoList List
If a refund occurs before the sharing amount is settled into the receiver's account, the receiver will actually receive less funds than the requested amount in the payment order. In this list PayBy will return the original requested sharing amount and the receiver actually obtained.
The attributes of each item in the list are:
sharingIdentitySeqId Money Required
You can pass multiple account ids to split the payment amount, in order to distinguish them, the serial number is needed. Please start with 1, then 2, 3, 4, etc.
Example value:
1
sharingMid String Required
If the sharingIdentityType and sharingIdentity passed in the request can correspond to a member id that already exists in the PayBy system, in the response PayBy will return the member id.
sharingMemo String Required
Add some description to this operation.
sharingAmount Money Required
The amount you plan to split to this id.
sharingSettledAmount Money Required
The amount of fund the sharing account finally received. If any refund occurs before settlement, the sharingSettledAmount will be different from the original sharingAmount.
notifyUrl String
- The merchant's reference number of the request. Used to track every request.
- Maximum length:
200
- Maximum length:
- The merchant's reference number of the request. Used to track every request.
reason String
- Reason for refund.
- Maximum length:
64
secondaryMerchantId String
If you are a platform and the transaction was made at a merchant under your platform, you can use this parameter to allocate the funds collected. To learn more about this feature please contact PayBy. The secondary merchant id represents the merchant's member id on your platform.
Maximum length:
200
deviceId String
If the transaction wad made on a terminal or virtual device, the device id can be passed for transaction data statistics.
Note: This parameter must be passed if you are using the secondary merchant function, this parameter must be passed.
Maximum length: `200`
failCode String
- If the order status is
FAILURE
, the code to identify the exact reason. - Example value: 62002
- If the order status is
failDes String
- If the order status is
FAILURE
, the failure reason. - Example value: Failed orders cannot be cancelled or refunded
- If the order status is
reserved String Required
- The PayBy's unique identify number of the order.
- Example value: 131658300517875854
refundSummary Object
acquireAmount Money Required
The payment amount for the payment order.
remainRefundAmount Money Required
After this refund, how much refundable amount is left.
Response Sample
// Http Header
{
"sign": "nDdClX1tAyV3qcX/Epay6AXFNRGSsWd8ysWO9SgwPrNTetSePLA9C39mGp6qRbjJeqXLEnYLwSkBu5eKdtyVX3tflGLiV2kvRjVfYpTCjXdVL2Pcnv2w+ghjHe2jL988iklk7q5AjAgdtXNphpHcTes9pk6W3bVCbvijH6at0fExUtZ91L1LrnPGELT1IJm/lFW3w4KLh0Gxs7FzDPI9RDfUemObNlRzV8kCtkWahwPgs/hBnS69GyYDKN7ihQX2UiLuP239wl6IA+VG/ZZKHPhLs8bbuOS+LKWORIp6jRt+JsAx7c/Ot1RNyOnHKxPRKJ8bVTohEp39yUz/HwG8oA=="
}
// Http Body
{
"head": {
"applyStatus": "SUCCESS",
"code": "0",
"msg": "SUCCESS"
},
"body": {
"refundOrder": {
"refundMerchantOrderNo": "M818494241569",
"orderNo": "191405406113002297",
"originMerchantOrderNo": "M965739182419",
"status": "SUCCESS",
"amount": {
"currency": "AED",
"amount": 0.01
},
"feeRefunded": {
"currency": "AED",
"amount": 0.01
},
"reason": "refund",
"reserved": "order desc",
"refundSharingAmount":true,
"sharingInfoList":[
{
"sharingAmount":{
"amount":1,
"currency":"AED"
},
"sharingIdentitySeqId":1,
"sharingMemo":"bouns",
"sharingMid":"100000047500",
"sharingSettledAmount":{
"amount":1,
"currency":"AED"
}
},
{
"sharingAmount":{
"amount":1,
"currency":"AED"
},
"sharingIdentitySeqId":2,
"sharingMemo":"cashback",
"sharingMid":"100000002005",
"sharingSettledAmount":{
"amount":1,
"currency":"AED"
}
}
]
},
"refundSummary": {
"acquireAmount": {
"currency": "AED",
"amount": 1.01
},
"remainRefundAmount": {
"currency": "AED",
"amount": 1
},
"sharingRemainRefundInfoList":[
{
"remainRefundAmount":{
"amount":1,
"currency":"AED"
},
"memeberId":"100000047500"
},
{
"remainRefundAmount":{
"amount":1,
"currency":"AED"
},
"memeberId":"100000002005"
}
]
}
}
}
Response Codes
Code | Message | Cause | Workaround |
---|---|---|---|
0 | SUCCESS | Success | |
400 | INVALID_PARAMETER | Invalid parameter | Adjust request parameters |
400 | REQUESTTIME_TOO_EARLY | Request time is too far in the past | Adjust request time |
400 | REQUESTTIME_TOO_LATER | Request time is too far in the future | Adjust request time |
402 | RATE_LIMIT_REJECT | Too many requests | Reduce request frequency |
403 | UNAUTHORIZED | API not authorized | Contact PayBy |
404 | SERVICE_NOT_AVAILABLE | API service unavailable | Contact PayBy |
500 | SYSTEM_ERROR | System error | Contact PayBy and retry later |
504 | SERVICE_TIMEOUT | Service timeout | Retry later |
601 | RISK_FAIL | Risk control validation failed | Adjust business logic |
62007 | REFUND_MERCHANT_ORDER_NO_NOT_EXIST | Refund merchant order number does not exist | Correct the refund order number |
62035 | ORDER_NO_NOT_EXIST | PayBy order number does not exist | Correct the PayBy order number |